Naif Police Station Dubai Guide: Location, Contact Number, Timings & Services
Naif Police Station Dubai is one of the most important and historically significant law enforcement facilities in the United Arab Emirates. Situated in the heart of the Naif district in Deira, this station has been serving residents, tourists, and expats for decades — standing as a cornerstone of public safety in Old Dubai.
Whether you need to file a complaint, report a lost passport, obtain a police clearance certificate, or simply need directions and guidance, Naif Police Station is your go-to government service centre in Deira, Dubai. The station operates 24 hours a day, 7 days a week, ensuring round-the-clock assistance for all kinds of emergencies and administrative needs.
This complete guide covers everything you need to know about Naif Police Station Dubai — including its exact address, contact details, working hours, services offered, how to reach it via metro or public transport, nearby facilities, and practical tips for first-time visitors. Whether you are a Dubai resident, an expat, or a tourist, this guide will help you navigate your visit to Naif Police Station with confidence.
Naif Police Station Map Location and Accessibility: How to Reach It
Naif Police Station Address
Naif Police Station is located at:
Sikkat Al Khail Road (Naif Road), Naif, Deira, Dubai, United Arab Emirates Opposite Hyatt Regency Hotel, Dubai
GPS Coordinates: 25.2726°N, 55.3053°E
You can search “Naif Police Station” directly on Google Maps or Apple Maps for precise turn-by-turn navigation. The station is prominently marked on all major mapping platforms including Google Maps, Yango Maps, and 2GIS.
Naif Police Station in Deira Dubai
Naif Police Station is located in Deira — Dubai’s oldest and most culturally vibrant commercial district. Deira is situated north of the Dubai Creek and is home to some of the city’s most iconic markets, wholesale districts, and heritage sites. The Naif area itself is a dense, bustling neighbourhood known for its traditional souqs, affordable hotels, textile markets, and high foot traffic from both locals and international visitors.
The strategic placement of Naif Police Station in this area is no coincidence. As one of Dubai’s most congested and commercially active zones, Deira requires a strong, accessible, and efficient law enforcement presence — and Naif Police Station fulfils that role. The station has grown alongside Dubai itself, evolving from a modest facility near the historic Naif Fort (which served as the original Dubai Police Headquarters until 1973) into a modern, fully equipped police station serving thousands of people every year.
Photos of Naif Police Station
Nearby Landmarks
Naif Police Station is surrounded by several well-known landmarks that make it easy to locate and navigate to:
Gold Souk Dubai The world-famous Dubai Gold Souk is one of the most recognisable landmarks near Naif Police Station. Located just a short walk away, the Gold Souk is a traditional marketplace offering an extraordinary range of gold jewellery, diamonds, and precious stones. It is a major tourist attraction and a key reference point for anyone looking to find the police station.
Spice Souk Dubai The Dubai Spice Souk (also known as the Old Souk) is a traditional market situated approximately 1.5 km southwest of Naif Police Station. Known for its colourful displays of herbs, spices, incense, and dried fruits, the Spice Souk is a beloved landmark in Deira and a useful navigation reference point.
Dubai Creek Dubai Creek (Khor Dubai) is one of the city’s most historically significant waterways, flowing through the heart of Old Dubai. It lies close to Naif Police Station and can be used as a directional landmark. Traditional wooden Abra boats ferry passengers across the Creek between Deira and Bur Dubai.
Baniyas Square Baniyas Square is a key commercial and transport hub in Deira, located very close to Naif Police Station. It is home to Baniyas Square Metro Station (Green Line), several bus stops, exchange houses, and retail outlets. This square is one of the most important reference points for finding Naif Police Station via public transport.
Naif Souq Naif Souq is a traditional covered market directly adjacent to the police station. It is famous for textiles, perfumes, electronics, souvenirs, and traditional clothing. Many visitors use Naif Souq as a landmark when asking for directions to the station.
Hyatt Regency Dubai The Hyatt Regency Hotel is located directly opposite Naif Police Station and is the most precise landmark reference for identifying the station’s exact location.
How to Reach Naif Police Station Dubai
Naif Police Station is exceptionally well-connected by multiple modes of transport, making it accessible for everyone — whether you are travelling from within Deira, from other parts of Dubai, or arriving directly from Dubai International Airport.
Nearest Metro Station to Naif Police Station
The nearest metro stations to Naif Police Station are:
- Baniyas Square Metro Station (Dubai Metro Green Line) — approximately 5 to 10 minutes on foot
- Gold Souq Metro Station 2 (Dubai Metro Green Line) — also within close walking distance
Both stations are served by the Green Line of the Dubai Metro (RTA). The Green Line connects major areas including Union, Al Ghubaiba, BurJuman, and Etisalat.
Route from Baniyas Square Metro Station
Baniyas Square Metro Station is the most commonly used metro stop for reaching Naif Police Station. Here is the route:
- Exit Baniyas Square Metro Station
- Head towards Naif Road (Sikkat Al Khail Road)
- Walk straight in the direction of Naif Souq
- Naif Police Station will be visible on Naif Road, opposite Hyatt Regency Hotel
- Total walking time: approximately 5 to 8 minutes
Route from Union Metro Station
Union Metro Station is an interchange station where both the Red Line and the Green Line meet.
- Board the Dubai Metro Green Line from Union Station
- Travel one stop to Baniyas Square Metro Station
- Follow the walking directions above from Baniyas Square to Naif Police Station
Route from Dubai International Airport
Naif Police Station is conveniently close to Dubai International Airport (DXB), making it highly accessible for tourists and travellers who may need urgent police assistance.
By Metro:
- From Terminal 1 or Terminal 3, take the Dubai Metro Red Line towards Union Station
- At Union Station, transfer to the Green Line
- Travel one stop to Baniyas Square Metro Station
- Walk approximately 5 to 10 minutes to Naif Police Station
- Total travel time: approximately 25 to 35 minutes
By Taxi or Careem: A taxi or ride-hailing service from Dubai International Airport to Naif Police Station takes approximately 15 to 20 minutes depending on traffic. Simply tell your driver “Naif Police Station, opposite Hyatt Regency, Deira” for accurate navigation.
Public Transport Options (Bus and Taxi)
By RTA Bus: Multiple RTA bus routes serve the Naif area in Deira. Buses stop along Naif Road and Al Sabkha Bus Station, which is located nearby. From Al Sabkha Bus Station, Naif Police Station is just a short walk away.
By Taxi: Taxis are widely available across Dubai. Ask for “Naif Police Station” or “Naif Police, opposite Hyatt Regency.” All registered Dubai taxis are metered and safe.
By Careem or Uber: Ride-hailing apps such as Careem and Uber operate widely in Dubai. Search for “Naif Police Station Deira” in the app for a direct drop-off.
Parking Availability Near Naif Police Station
Parking in the Naif area can be limited during peak hours due to the high volume of commercial activity. However, paid street parking and designated parking zones are available in and around Naif Road and Naif Souq. Visitors arriving by private vehicle are advised to arrive early to secure a parking spot. Using public transport — particularly the Dubai Metro — is strongly recommended to avoid parking difficulties in this busy part of Deira.
Naif Police Station Contact Details
Naif Police Station Contact Number
- Main Phone Number: +971 4 606 1600
- Alternative Number: +971 4 228 6999
Customer Support Information
- Email: mail@dubaipolice.gov.ae
- Dubai Police Website: www.dubaipolice.gov.ae
- Dubai Police Smart App: Available on iOS and Android
Emergency Contact Information
- Emergency (Police, Fire, Ambulance): 999
- Non-Emergency Dubai Police Helpline: 901 (available 24/7 for non-critical inquiries)
The 999 emergency number should only be used for urgent situations such as ongoing crimes, serious accidents, or life-threatening emergencies. For non-urgent matters such as filing a complaint, reporting a lost item, or making a general inquiry, dial 901 or visit the station directly.
Official Dubai Police Resources
- Dubai Police Official Website: www.dubaipolice.gov.ae
- Dubai Police Smart App: Search “Dubai Police” on the Apple App Store or Google Play Store
- Social Media: Dubai Police is active on X (Twitter), Instagram, YouTube, and LinkedIn
Naif Police Station Timings & Working Hours
Regular Opening Hours
Naif Police Station operates 24 hours a day, 7 days a week for emergency and general services. Administrative and document-related services are typically handled during regular business hours on working days.
Friday & Weekend Timings
Like most government entities in the UAE, certain administrative departments within Naif Police Station may have adjusted hours on Fridays and weekends. Core policing and emergency services remain available 24/7 without interruption.
Public Holiday & Ramadan Timings
During UAE public holidays and the holy month of Ramadan, some administrative services may operate on reduced hours. However, emergency response and core law enforcement services are always fully operational. It is recommended to check the Dubai Police official website or call 901 before visiting during public holidays or Ramadan to confirm the availability of specific services.
24-Hour Emergency Services
Naif Police Station provides uninterrupted 24/7 emergency services throughout the year. If you are facing any emergency — including accidents, crimes in progress, or any life-threatening situation — call 999 immediately without any delay.
Services Available at Naif Police Station Dubai
Naif Police Station offers a comprehensive range of law enforcement, administrative, and community services for residents, tourists, expats, and businesses operating in the Deira area.
Lost Passport Report Services
If you have lost your passport in Dubai, you must report it to the police immediately. At Naif Police Station, you can file an official lost passport report, which is a mandatory document required by your country’s embassy or consulate to initiate the passport replacement process. Tourists and residents can both access this service, either by visiting the station in person or by using the Dubai Police smart app.
Police Clearance Certificate
A Police Clearance Certificate (PCC) — also known as a Good Conduct Certificate — is an official document confirming that the applicant has no criminal record in Dubai or the UAE. This certificate is commonly required for:
- Employment applications (local and international)
- Visa processing and residency applications
- Immigration to other countries
- Higher education admissions
You can apply for a Police Clearance Certificate at Naif Police Station or through the Dubai Police smart app and official website. Processing typically takes 1 to 3 working days.
Complaint Registration
Naif Police Station accepts complaints related to a wide range of criminal and civil matters, including:
- Theft and robbery
- Fraud and financial crimes
- Assault and harassment
- Workplace disputes
- Neighbourhood and community disputes
- Cybercrime (online fraud, phishing, identity theft)
Staff at the station will document the complaint, initiate the investigation process, and guide you through the next steps. Multilingual officers are available to assist people from different nationalities.
Lost & Found Services
The Lost and Found Department at Naif Police Station helps individuals recover lost belongings and assists those who have found items belonging to others. Items handled include:
- Passports and travel documents
- Mobile phones and electronic devices
- Wallets and personal belongings
- Bags and luggage
To claim a found item, you will need to present valid identification and proof of ownership.
Traffic Complaint Services
Naif Police Station handles traffic-related complaints and reports, including:
- Traffic accident reports
- Traffic fine inquiries and payments
- Reporting reckless or dangerous driving
- Vehicle-related issues
Traffic fines can also be checked and paid online via the Dubai Police website or smart app.
Criminal Complaint Reporting
For serious criminal matters — including assault, robbery, fraud, cybercrime, and other offences — Naif Police Station provides full criminal complaint registration services. The station’s trained officers will record the details of the incident, initiate an investigation, and advise on legal procedures. Victims receive guidance and support throughout the process.
Tourist Assistance Services
With Deira being one of Dubai’s most visited tourist areas, Naif Police Station operates a dedicated Tourist Police unit to assist international visitors. Multilingual officers are available to help tourists facing:
- Lost passports or travel documents
- Theft or loss of belongings in souqs or public areas
- Legal questions and guidance
- Emergency assistance during their stay
Dubai Police works closely with embassies and consulates to support foreign nationals in need. Tourists are encouraged to carry a photocopy of their passport and contact the station without hesitation if they require any assistance.
Resident & Expat Support Services
A large proportion of Deira’s population consists of expatriates from South Asia, Southeast Asia, the Arab world, and beyond. Naif Police Station is well-equipped to serve this diverse community, offering:
- Complaint registration in multiple languages
- Administrative document services
- Home security checks
- Fingerprint services for official purposes
- Legal guidance and referrals
- Permit services for events and special activities
Naif Police Station Online Services
Online Complaint Registration
Dubai Police offers a fully functional online complaint registration platform. Residents, tourists, and expats can file complaints through the Dubai Police official website (www.dubaipolice.gov.ae) or the Dubai Police Smart App without visiting the station in person. This service is particularly useful for non-urgent matters.
Case Inquiry Services
Once a complaint or case has been registered at Naif Police Station, you can track the status of your case online. The Dubai Police website and smart app both provide a Case Inquiry tool where you can enter your case number and check for updates.
Dubai Police Smart Services (App and Website)
The Dubai Police Smart App is available on both iOS and Android and provides access to a wide range of services, including:
- Filing complaints and reports
- Checking and paying traffic fines
- Applying for police clearance certificates
- Reporting lost items
- Live chat with Dubai Police customer support
- Tracking cases
- Booking appointments at police stations
Smart Kiosk terminals are also available at and near Naif Police Station for quick self-service transactions.
Police Report Tracking
If you have filed a report at Naif Police Station, you can track its progress through the Dubai Police Smart App or website. You will need your report or case reference number to access this service.
Why Naif Police Station is Important in Deira Dubai
Role in Public Safety
Naif Police Station is equipped with state-of-the-art surveillance and communication systems, enabling rapid response to emergencies and incidents across the Naif and wider Deira area. The station has earned recognition for its high case-resolution rates and quick deployment times, making it one of the most reliable and respected units under the Dubai Police Force.
Support for Tourists & Visitors
Deira is home to some of Dubai’s most visited tourist attractions — from the Gold Souk and Spice Souk to Dubai Creek and Al Seef. Naif Police Station plays a vital role in ensuring that millions of annual visitors feel safe and supported during their time in Old Dubai. The station’s dedicated Tourist Police unit and multilingual officers make it easy for international visitors to access help in their own language.
Services for Dubai Residents & Expats
For the hundreds of thousands of residents and expats living in Deira, Naif Police Station is the primary point of contact for law enforcement, administrative documentation, and emergency assistance. The station’s 24/7 availability and broad range of services make it an indispensable part of daily life in the community.
Importance in Old Dubai Area
Naif Police Station holds deep historical significance. The original Dubai Police Force was established on 1 June 1956, with Naif Fort as its very first headquarters. The station has since grown into a modern law enforcement facility while retaining its connection to the heritage and identity of Old Dubai. It stands as a symbol of Dubai’s evolution from a small trading port to a global metropolis, adapting continuously to the needs of an increasingly multicultural and dynamic population.
Facilities Near Naif Police Station
Nearby Hotels in Deira
Several hotels are located in close proximity to Naif Police Station, catering to tourists, business travellers, and those who need to visit the station over multiple days:
- Hyatt Regency Dubai — directly opposite the station
- Mercure Dubai Deira — near the Gold Souk Metro Station
- Royal Tulip Hotel — short walk from Baniyas Square Metro Station
- Best Western Premier M Four Hotel — in the Al Rigga area
- Happy Camel Hostel — in the Naif neighbourhood, budget-friendly option
Nearby Restaurants & Cafes
The Naif and Deira area is renowned for its diverse and affordable food scene. Numerous restaurants, cafeterias, and cafes serving Indian, Pakistani, Filipino, Arabic, Emirati, and international cuisine are available within walking distance of the station. The area around Naif Souq and Al Sabkha is particularly rich in dining options across all price points.
Nearby Exchange Houses
Exchange houses are abundant in the Naif and Deira area, making it easy to exchange currency or send remittances before or after your visit to the police station. Major exchange networks operating near Naif include Al Ansari Exchange, Al Rostamani International Exchange, and UAE Exchange.
Nearby Pharmacies & Clinics
Multiple pharmacies and clinics are located in the Naif and Deira area. Whether you need medication, a medical certificate, or emergency first aid, healthcare facilities are readily accessible near the station.
Nearby Parking Areas
Paid street parking and designated RTA parking zones are available along and around Naif Road, Naif Souq, and Baniyas Square. Given the high traffic volume in Deira, arriving early or using public transport is recommended.
Tips Before Visiting Naif Police Station
Documents to Carry
When visiting Naif Police Station for any purpose, it is important to carry the following documents:
- Emirates ID (for UAE residents)
- Passport or passport copy (for tourists and visitors)
- Residence Visa copy (for expats)
- Any relevant supporting documents (for example, photographs, evidence, or receipts related to your complaint)
- Vehicle registration card (if your visit relates to a traffic matter)
Having all relevant documents ready will speed up the process and reduce waiting time significantly.
Best Time to Visit
The best time to visit Naif Police Station for administrative services is:
- Early morning (8:00 AM to 10:00 AM) on weekdays — before peak crowds arrive
- Avoid Friday afternoons — reduced staffing for administrative services
- Avoid lunch hours (1:00 PM to 2:30 PM) — slower service during this period
For emergencies, the station is available 24/7 with no time restrictions.
How to Avoid Long Waiting Times
- Use the Dubai Police Smart App or website to file non-urgent reports and applications online, avoiding the need to visit in person
- Book an online appointment in advance for specific services through the Dubai Police website
- Visit during off-peak hours (early morning on weekdays)
- Have all your documents prepared and organised before arriving
Visitor Guidelines & Etiquette
- Dress modestly and respectfully, in line with UAE cultural norms
- Speak politely and calmly to all police officers and staff
- Do not bring unnecessary belongings or large bags
- Follow all instructions given by the staff without argument
- Photography inside or around the police station premises may not be permitted — ask for permission if required
- Non-Arabic speakers should not worry — English is widely spoken at Naif Police Station, and multilingual officers are available
Nearby Places to Visit in Deira Dubai
After your visit to Naif Police Station, Deira offers a wealth of attractions and experiences right on your doorstep.
Gold Souk Dubai
One of the most iconic markets in the world, the Dubai Gold Souk is a must-visit attraction in Deira. Hundreds of jewellery shops display glittering gold, diamond, and precious stone pieces in traditional and contemporary designs. The souk is open daily and is a short walk from Naif Police Station.
Spice Souk Dubai
The Deira Spice Souk is a sensory paradise of aromas, colours, and flavours. Stalls sell everything from saffron, frankincense, and dried limes to herbal remedies and exotic spices. It is located adjacent to the Gold Souk and is an essential stop for any visitor to Old Dubai.
Dubai Creek
Dubai Creek is the historic waterway that gave birth to modern Dubai. Visitors can take an Abra (traditional wooden boat) across the Creek for just AED 1, connecting Deira to Bur Dubai. The Creek promenade offers stunning views of traditional dhow boats, wind-tower architecture, and the skyline of Old Dubai.
Naif Souk
Naif Souq is a covered traditional market directly adjacent to the police station. It is a great place to shop for textiles, perfumes, traditional garments, electronics, and souvenirs at very affordable prices. The souq is particularly popular with expats and budget-conscious shoppers.
Baniyas Square
Baniyas Square is a vibrant commercial hub in Deira offering a wide variety of shops, exchange houses, restaurants, and services. It is also the location of Baniyas Square Metro Station, making it the most convenient starting point for reaching Naif Police Station via public transport.
Frequently Asked Questions About Naif Police Station Dubai
What is the contact number of Naif Police Station?
The main contact number for Naif Police Station Dubai is +971 4 606 1600. An alternative number is +971 4 228 6999. For emergencies, call 999. For non-emergency general inquiries, call 901 (available 24/7).
Which metro station is closest to Naif Police Station?
The closest metro station to Naif Police Station is Baniyas Square Metro Station on the Dubai Metro Green Line. Gold Souq Metro Station 2 is also within walking distance. From Baniyas Square Metro Station, the walk to Naif Police Station takes approximately 5 to 10 minutes.
Is Naif Police Station open 24 hours?
Yes. Naif Police Station operates 24 hours a day, 7 days a week, including weekends and public holidays. Emergency services are always available. Some administrative services may operate during specific business hours — it is advisable to call ahead for non-emergency document services.
Can tourists file complaints at Naif Police Station?
Yes. Tourists can visit Naif Police Station to file complaints related to theft, lost passports, accidents, or any other legal or security issue. The station has a dedicated Tourist Police unit with multilingual officers who are experienced in assisting international visitors. Dubai Police also coordinates with foreign embassies and consulates when required.
How can I report a lost passport?
To report a lost passport, visit Naif Police Station in person with your identification documents and any available information about when and where the passport was lost. You can also report a lost passport through the Dubai Police Smart App or website. The police will issue an official Lost Passport Report, which is required by your embassy or consulate for passport replacement.
Does Naif Police Station provide police clearance certificates?
Yes. Police Clearance Certificates (Good Conduct Certificates) can be applied for at Naif Police Station or through the Dubai Police Smart App and official website. Processing typically takes 1 to 3 working days. This certificate is required for employment, visa applications, immigration, and various legal purposes.
Is parking available near Naif Police Station?
Yes, paid street parking and designated RTA parking zones are available in the Naif and Baniyas Square area. However, parking can be limited during peak hours due to the high commercial activity in Deira. Using the Dubai Metro (Baniyas Square Metro Station) is strongly recommended to avoid parking challenges.
How do I reach Naif Police Station from Dubai Airport?
From Dubai International Airport (DXB), take the Dubai Metro Red Line towards Union Station. At Union Station, transfer to the Green Line and travel one stop to Baniyas Square Metro Station. From there, walk approximately 5 to 10 minutes to Naif Police Station. Total journey time is approximately 25 to 35 minutes. Alternatively, a taxi or Careem ride takes around 15 to 20 minutes from the airport.
Conclusion
Naif Police Station Dubai is far more than a law enforcement facility — it is a vital community institution at the heart of Deira, one of Dubai’s most historically rich and commercially active districts. Whether you are a long-term resident managing official paperwork, an expat needing a police clearance certificate, or a tourist who has encountered an issue during your visit to Old Dubai, Naif Police Station is equipped and ready to assist you 24 hours a day.
With its central location on Sikkat Al Khail Road opposite Hyatt Regency Hotel, easy access via Baniyas Square Metro Station, comprehensive online services through the Dubai Police Smart App, and a multilingual, professionally trained team, Naif Police Station stands as one of the most accessible and trusted police stations in the UAE.
Before visiting, ensure you carry all relevant identification documents, use the Dubai Police Smart App for online services where possible, and check the official Dubai Police website (www.dubaipolice.gov.ae) for the latest updates on service hours, especially during Ramadan and public holidays.
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