Complete Guide to Al Qusais Police Station Dubai – Location, Contact Number, Timings & Services
When it comes to public safety, legal assistance, and government services in eastern Dubai, Al Qusais Police Station stands as one of the most important and accessible law enforcement facilities in the emirate. Whether you are a long-term resident, a working expatriate, a business owner, or a tourist passing through the area, knowing everything about Al Qusais Police Station Dubai — from its exact address and contact number to its full range of services and smart policing capabilities — can save you time and effort when it matters most.
Al Qusais is one of Dubai’s largest and most densely populated residential districts, home to a diverse mix of South Asian, Arab, Filipino, and international expatriate communities. The area borders Al Nahda, Al Twar, Muhaisnah, and is strategically located close to the Sharjah border and Dubai International Airport. With such a large and active population, Dubai Police Al Qusais Police Station serves as a cornerstone of community safety, administrative services, and smart government delivery in the eastern corridor of the city.
This complete guide on GetListedAE.com covers everything you need to know about Al Qusais Police Station — including its location and address, how to reach it by metro and bus, contact details, working hours, all available services including police clearance certificates and cybercrime complaints, smart police services, nearby facilities, and practical visitor tips. Read on for the most comprehensive and up-to-date guide to police station in Al Qusais Dubai.
About Al Qusais Police Station
History and Role in Dubai Police
Al Qusais Police Station operates under the Dubai Police Force, one of the most advanced and community-oriented law enforcement bodies in the world. Dubai Police was formally established on June 1, 1956, originally headquartered at the historic Naif Fort in Deira before relocating to its current base in 1973. Since its founding, Dubai Police has grown into a force of over fifteen thousand personnel, covering the emirate through a network of strategically placed stations — one of which is the Dubai Police Al Qusais branch serving the eastern zone.
The station reflects Dubai Police’s broader commitment to smart governance, integrating artificial intelligence, facial recognition technology, automated systems, and a Smart Police Station (SPS) kiosk that allows residents to complete select transactions 24 hours a day without officer assistance. Community policing is equally central to the station’s mission, with regular road safety awareness campaigns, crime prevention workshops, and public engagement programmes carried out throughout the Al Qusais district.
Areas Covered by Al Qusais Police Station
The station’s jurisdiction covers a wide and varied zone including:
- Al Qusais 1, Al Qusais 2, and Al Qusais 3
- Al Twar community
- Muhaisnah neighbourhoods
- Al Nahda (Dubai side)
- Al Qusais Industrial Areas 1 through 5
- Adjacent residential and commercial zones near the Sharjah border
Importance for Residents, Tourists, and Businesses
For the hundreds of thousands of people living and working in this corridor, Al Qusais Police Station Dubai is the primary point of contact for everything from emergency response and criminal complaints to police clearance certificates and traffic fine inquiries. Businesses operating in the Al Qusais industrial zones also rely on the station for legal documentation, security referrals, and compliance-related police services.
Al Qusais Police Station Location and Address
Full Address Details
The Al Qusais Police Station location is:
147 Beirut Road (Beirut Street), Al Qusais 2, Dubai, United Arab Emirates
The station sits along Beirut Road in the Al Qusais 2 district, with access also available from Damascus Street — one of the major arterial roads connecting Deira, Al Mamzar, and the Sharjah border. The Al Qusais Police Station address places it at the heart of eastern Dubai’s residential and commercial grid.
For postal correspondence, the Dubai Police P.O. Box is 1493.
Google Maps and Navigation Help
To locate Al Qusais Police Station on any navigation platform, search for:
- “Al Qusais Police Station Beirut Road Dubai”
- “Al Qusais Police Station Dubai UAE”
- “Dubai Police Al Qusais branch”
All major navigation apps including Google Maps, Apple Maps, and Waze return accurate directions. The station is easily reachable via Damascus Street from Sheikh Mohammed Bin Zayed Road (E311), making it accessible from both the Sharjah side and central Dubai.
Navigation Tip: Travellers coming from Deira or the Gold Souq area should take Al Nahda Road eastward towards Beirut Road. Those coming from Sharjah should enter via Damascus Street off the Al Ittihad Road (E87) corridor.
Nearby Landmarks
Several well-known local landmarks make Al Qusais Police Station easy to identify:
- Al Qusais Pond Park — a popular community green space within the neighbourhood
- Al Qusais Metro Station (Green Line) — within confirmed close proximity; a key transport reference
- Al Salam Community School — officially referenced as adjacent to the Al Qusais Metro Station near the police station
- Civil Defence Al Qusais Intersection — approximately 160 metres from the station
- Dubai Airport Free Zone (DAFZA) — located on Al Nahda Street, nearby in the eastern corridor
- Al Twar Community — adjacent residential district
- JuiceWorld Qusais — local neighbourhood reference point
Accessibility and Parking Facilities
The Al Qusais Police Station is fully accessible for people with disabilities, with the Smart Police Station kiosk also designed for full accessibility. A large parking lot is available directly adjacent to the station building, making private vehicle access straightforward. Additional street parking is available along Beirut Road and Damascus Street.
How to Reach Al Qusais Police Station
By Metro
The nearest metro station to Al Qusais Police Station is Al Qusais Metro Station on the Green Line (M2/MGRN). There are two Metro Station 1 entrances in the area:
- Al Qusais Metro Station 1 — approximately 8 minutes on foot from the police station; this is the closest and most recommended entry point
- Al Qusais Metro Station (main) — approximately 19 minutes walking distance
- Dubai Airport Free Zone (DAFZA) Metro Station (Green Line) — an alternative option for those approaching from the airport direction
- Stadium Metro Station (Green Line) — for those travelling from Deira, Union, or central Dubai direction
Step-by-step from Union Metro Station: Take the Green Line eastbound → pass through Al Qiyadah, Al Nahda Metro Stations → alight at Al Qusais Metro Station 1 → 8-minute walk south along Al Nahda Road toward Beirut Road → arrive at Al Qusais Police Station Dubai.
By Bus
Multiple RTA bus routes serve Al Qusais Police Station directly, with dedicated bus stops named after the station:
- Dedicated Bus Stops: “Qusais, Police Station 01” and “Qusais, Police Station 02” — located directly at or within 2 minutes of the station entrance
- Bus Routes Serving the Station: 13, 33, 64, 32C, 62A, 31, F02
- Routes Connecting Deira and Sharjah: Routes 13 and 64 run from Gold Souq Bus Station through Al Qusais toward the station
- Sharjah Cross-Border Route: E308 (Stadium Bus Station – Al Jubail, Sharjah) serves the broader Al Qusais corridor
First Bus: F02 at 4:19 AM | Last Bus: Route 13 at 1:37 AM — making the station accessible at almost any hour via public transport.
By Car
Al Qusais Police Station is easily accessible by private vehicle:
- From Sheikh Mohammed Bin Zayed Road (E311): Take the Al Qusais exit and head north on Damascus Street toward Beirut Road
- From Al Ittihad Road (E87): Proceed via Al Nahda toward Damascus Street, turn onto Beirut Road
- From Sharjah / Al Nahda: Straight entry via Damascus Street directly to Beirut Road
- From Deira / Al Mamzar: Head east along Al Mamzar Road, connect to Beirut Road
Parking: A large dedicated parking lot is available adjacent to the station. Street-level parking bays also line Beirut Road for short-stay visits.
Al Qusais Police Station Contact Number and Timings
Official Phone Number
| Contact Type | Number |
|---|---|
| Al Qusais Police Station Main Line | +971 4 263 1111 |
| Dubai Police General Helpline | 800 40404 0 |
The Al Qusais Police Station contact number for general enquiries, non-urgent matters, and administrative services is +971 4 263 1111. Save this number before you visit or if you anticipate needing police assistance in the Al Qusais area.
Emergency and Non-Emergency Contacts
- Emergency (Police, Ambulance, Fire): 999 — available 24/7 across all of Dubai
- Non-Emergency Police Matters: 901 — for queries, follow-ups, case tracking, and general information
Working Hours
| Day | Hours |
|---|---|
| Monday | Open 24 Hours |
| Tuesday | Open 24 Hours |
| Wednesday | Open 24 Hours |
| Thursday | Open 24 Hours |
| Friday | Open 24 Hours |
| Saturday | Open 24 Hours |
| Sunday | Open 24 Hours |
Al Qusais Police Station is open 24 hours a day, 7 days a week — including Fridays, public holidays, and during Ramadan for all emergency and core services.
24/7 Service Availability
Emergency response, the Smart Police Station (SPS) kiosk, and core public safety services are available around the clock. For non-urgent administrative matters, early weekday mornings typically offer the shortest wait times.
Services Offered at Al Qusais Police Station
Al Qusais Police Station Dubai provides a comprehensive suite of services for residents, expatriates, businesses, and visitors.
Police Clearance Certificate (Good Conduct Certificate)
One of the most requested services at Al Qusais Police Station is the Police Clearance Certificate — also known in the UAE as the Good Conduct Certificate. This document is required for:
- International visa and immigration applications
- Employment abroad or within the UAE government sector
- University and educational admissions requiring clean records
- Legal proceedings and residency applications
How to Apply:
- In person at Al Qusais Police Station during operational hours
- Online through the Dubai Police smart services portal at dubaipolice.gov.ae
- Via the Dubai Police App — download on iOS or Android
Required Documents:
- Original passport and Emirates ID (for UAE residents)
- Passport copy and visa copy (for non-residents)
- Application form (available at the station or online)
Processing Time: Standard applications are processed within 3 to 7 working days depending on the type of application and background check requirements.
Traffic Services
Al Qusais Police Station handles a wide range of traffic-related services for motorists in the eastern Dubai zone:
- Traffic Fine Inquiry and Payment — check outstanding fines linked to your vehicle or Emirates ID
- Accident Report Filing — obtain official accident reports required by insurance companies
- Vehicle-Related Services — documentation for vehicle incidents, impoundment inquiries, and traffic violation disputes
- Insurance Claim Reports — official police-stamped reports for insurers
Traffic services can also be accessed online via dubaipolice.gov.ae or through the Dubai Police App for fine payment and inquiry without visiting the station.
Complaint Registration Services
Criminal Complaints: Residents and visitors can register criminal complaints covering theft, assault, fraud, robbery, property damage, and all other criminal matters. Officers will record your full statement, issue a case reference number, and guide you through the investigation and follow-up process.
Cybercrime Complaints: With digital crime increasing across the UAE, Al Qusais Police Station handles cybercrime reports including:
- Online financial fraud and investment scams
- Social media harassment, blackmail, and impersonation
- Identity theft and personal data breaches
- Phishing attacks and unauthorised account access
- E-commerce fraud and fake online sellers
Cybercrime complaints can also be submitted online through the Dubai Police portal for faster digital processing.
Lost and Found Services: Items reported lost or found in the Al Qusais, Al Twar, Muhaisnah, and Al Nahda areas are managed through the station. Report lost documents, electronics, valuables, or personal belongings — or hand in found items for official registration and owner recovery.
Visa and Legal Assistance
Travel Ban Inquiry: Residents and visitors can enquire about travel ban status at Al Qusais Police Station or through the Dubai Police online portal. This service is commonly used before international travel to ensure no outstanding legal matters exist.
Verification Services: The station provides verification support for legal and administrative purposes including tenancy-related police reports, business dispute documentation, and verification letters required by courts or government departments.
Public Inquiry Support: General legal guidance, referrals to appropriate government bodies (GDRFA, Dubai Courts, Ministry of Justice), and assistance navigating the UAE legal system are available through the station’s public inquiry desk.
Dubai Police Smart Services at Al Qusais Police Station
Smart Police Station (SPS) Kiosk
Al Qusais Police Station features a Smart Police Station (SPS) kiosk — a government-first initiative by Dubai Police that brings self-service government transactions to the public 24 hours a day. The kiosk is powered by AI and facial recognition technology, enabling:
- Report submissions without officer involvement
- Fine inquiry and payment
- Lost property registration
- Certificate applications
- Emergency reporting
The SPS kiosk is fully accessible for people with disabilities and operates outside regular administrative hours, ensuring round-the-clock service for all residents.
Online Complaint Filing
Filing a complaint online through dubaipolice.gov.ae is straightforward:
- Visit www.dubaipolice.gov.ae
- Select “Complaints and Suggestions” from the services menu
- Complete the digital form with your details and case description
- Submit the form and note your complaint reference number
- Track your complaint status online using the reference number
Dubai Police Mobile App Integration
The Dubai Police App — free on iOS and Android — integrates fully with Al Qusais Police Station services and offers:
- Emergency SOS with GPS location sharing
- Online complaint and report filing
- Traffic fine inquiry and instant payment
- Police clearance certificate application and tracking
- Case status updates
- Lost and found reporting
- Smart services directory with station information
The app is strongly recommended for residents of Al Qusais, Al Nahda, Muhaisnah, and Al Twar as it eliminates the need for physical station visits for many routine matters.
Facilities Available at Al Qusais Police Station
Customer Happiness Center
Al Qusais Police Station operates in line with Dubai Police’s Customer Happiness Center framework, ensuring that every visitor receives professional, courteous, and efficient service. Staff are trained to handle high volumes of visitors without compromising service quality, and multiple service counters reduce wait times during peak periods.
Waiting Areas
The station provides comfortable, air-conditioned waiting areas for visitors. Seating is available in the public service hall, and directional signage in Arabic and English helps visitors navigate to the correct service counters quickly.
Accessibility Features
- Full wheelchair accessibility throughout the station
- Accessible Smart Police Station kiosk for users with mobility limitations
- Multilingual staff available in Arabic, English, Urdu, Hindi, Tagalog, and other languages to serve Al Qusais’s diverse community
Parking and Transportation Access
- Dedicated parking lot adjacent to the station building
- Street parking bays on Beirut Road for short visits
- Direct bus stops (“Qusais Police Station 01” and “02”) for public transport users
- Al Qusais Metro Station Green Line within 8 minutes walking
Why Residents Prefer Al Qusais Police Station
Fast Service Response
Al Qusais Police Station is consistently praised by residents for its professionalism, speed, and staff courtesy. Community reviews highlight the station as “one of the best police stations in the world” for service quality — with staff going the extra mile to ensure visitor satisfaction before they leave.
Convenient Location in Eastern Dubai
The Al Qusais Police Station location on Beirut Road in Al Qusais 2 places it at the geographic centre of eastern Dubai’s most populated communities. Residents of Al Qusais, Al Nahda, Muhaisnah, Hor Al Anz, and Al Twar all have easy access without travelling into the city centre — saving significant time.
Multilingual Staff Support
Al Qusais is one of Dubai’s most linguistically diverse communities, with large populations of Urdu, Hindi, Tagalog, Arabic, and English speakers. The station’s multilingual staff ensure that no resident faces a language barrier when accessing important police services.
Community Safety Initiatives
Dubai Police Al Qusais branch actively runs:
- Road safety awareness campaigns in residential streets
- Crime prevention workshops for schools and businesses
- Community outreach programmes for industrial zone workers
- Public awareness drives on UAE laws and resident rights
These initiatives strengthen trust between law enforcement and the community, making Al Qusais one of the safer residential zones in Dubai.
Tips Before Visiting Al Qusais Police Station
Important Documents to Carry
Before visiting Al Qusais Police Station, ensure you bring:
- Original passport and a clear photocopy
- Emirates ID (for UAE residents) — original and copy
- Visa copy (for tourists and visitors on short-term stays)
- Supporting evidence relevant to your case — photographs, screenshots, receipts, contracts, or any other documentation
- For accident reports: vehicle registration card (Mulkiya) and insurance documents
Best Visiting Times
The optimal time to visit is on weekday mornings between 8:00 AM and 10:00 AM when footfall is at its lowest and service counters are fully staffed. Avoid late morning and early evening periods for non-urgent matters.
Avoid Peak Hours
The station experiences its highest visitor volumes between 11:00 AM and 2:00 PM and again between 5:00 PM and 8:00 PM. For routine administrative matters, consider visiting during off-peak times or using the Smart Police Station kiosk or Dubai Police App instead.
Online Service Alternatives
Many services offered at Al Qusais Police Station can be completed online, saving a physical visit entirely:
- Online complaint filing at dubaipolice.gov.ae
- Traffic fine inquiry and payment via the Dubai Police App
- Police clearance certificate application online
- Case status tracking via reference number
Safety and Security Guidelines
- Dress modestly and appropriately in accordance with UAE public conduct standards
- Keep mobile phones on silent inside the station premises
- Speak respectfully and clearly when addressing officers
- Do not bring unnecessary valuables or large bags into the station
- If using the SPS kiosk, have your Emirates ID or passport ready for identity verification
Nearby Areas and Landmarks
Al Nahda
Al Nahda is the vibrant residential and commercial corridor immediately adjacent to Al Qusais, straddling the Dubai-Sharjah border. Home to shopping centres, schools, clinics, and high-density apartment communities, Al Nahda residents frequently use Al Qusais Police Station as their nearest full-service Dubai Police facility.
Muhaisnah
Muhaisnah is a large working-class residential community to the west of Al Qusais, with a significant South Asian expatriate population. The station serves this community with multilingual assistance and accessible documentation services essential for labour and residency matters.
Dubai Airport Nearby Access
Al Qusais Police Station is strategically positioned near Dubai International Airport (DXB) — reachable within 15–20 minutes by road or via the Green Line Metro through DAFZA Station. This proximity makes the station particularly useful for travellers who need emergency assistance, lost document reports, or clearance certificates urgently before or after flights.
Residential and Commercial Communities Nearby
- Al Twar — a well-established mixed-use community adjacent to Al Qusais with villas, apartments, schools, and mosques
- Al Qusais Industrial Areas 1–5 — major employment hubs with thousands of blue-collar workers relying on the station for documentation and legal assistance
- Al Mamzar — the beachfront community to the north, reachable via Al Mamzar Road
- Al Qusais Pond Park — a popular family destination within the district, reflecting the area’s community character
Frequently Asked Questions
What is the contact number of Al Qusais Police Station?
The Al Qusais Police Station contact number is +971 4 263 1111. For emergencies anywhere in Dubai, dial 999. For non-emergency police matters including follow-ups and general enquiries, call 901 or the Dubai Police general helpline 800 40404 0.
Is Al Qusais Police Station open 24 hours?
Yes. Al Qusais Police Station operates 24 hours a day, 7 days a week, including Fridays, weekends, and all public holidays. The Smart Police Station (SPS) kiosk is also available around the clock for self-service transactions.
How can I get a police clearance certificate at Al Qusais Police Station?
You can apply for a Police Clearance Certificate (Good Conduct Certificate) by visiting Al Qusais Police Station in person with your passport and Emirates ID, or by applying online at dubaipolice.gov.ae or through the Dubai Police App. Standard processing takes 3 to 7 working days.
What is the nearest metro station to Al Qusais Police Station?
The nearest metro station to Al Qusais Police Station is Al Qusais Metro Station 1 on the Green Line, approximately 8 minutes on foot from the station. Dubai Airport Free Zone (DAFZA) Metro Station is another accessible Green Line option nearby.
Can I file a cybercrime complaint at Al Qusais Police Station?
Yes. Al Qusais Police Station accepts cybercrime complaints including online fraud, social media harassment, identity theft, phishing, and digital blackmail. You can also file cybercrime complaints online through dubaipolice.gov.ae or the Dubai Police App for faster processing.
Does Al Qusais Police Station provide online services?
Yes. A wide range of Al Qusais Police Station online services are available through dubaipolice.gov.ae and the Dubai Police App, including online complaint filing, traffic fine payment, police clearance certificate applications, case tracking, and travel ban inquiry — all without needing to visit the station.
How can I check traffic fines in Dubai?
You can check your traffic fines linked to your vehicle or Emirates ID through the Dubai Police App, the Dubai Police website at dubaipolice.gov.ae, the Smart Police Station kiosk at Al Qusais Police Station, or by calling 901. Fine payment can be completed online instantly via the app.
Is parking available at Al Qusais Police Station?
Yes. Al Qusais Police Station has a large dedicated parking lot directly adjacent to the building. Additional street parking is available along Beirut Road and the surrounding streets for short-stay visits.
Conclusion
Al Qusais Police Station Dubai is one of the emirate’s most important and well-equipped law enforcement and public service facilities, serving the vast and diverse communities of eastern Dubai with professionalism, speed, and smart technology. From emergency response and criminal complaint registration to police clearance certificates, traffic fine services, cybercrime reporting, and 24/7 Smart Police Station kiosk access, the station delivers a complete spectrum of Dubai Police public services to everyone in the Al Qusais district and beyond.
The Al Qusais Police Station location at 147 Beirut Road, Al Qusais 2 is highly accessible — 8 minutes on foot from Al Qusais Metro Station on the Green Line, served by multiple bus routes with dedicated stops, and equipped with a large on-site parking lot. With Al Qusais Police Station timings confirmed as 24/7, you can be confident that help, documentation, and emergency support are always available when needed.
Save the Al Qusais Police Station contact number — +971 4 263 1111 — and keep the emergency line 999 readily accessible. For routine and non-urgent matters, the Dubai Police App and the smart services portal at dubaipolice.gov.ae offer convenient alternatives that save time and eliminate station queues.
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