Al Karama Police Station Dubai – Location, Contact, Services, Timings & Complete Visitor Guide
l K
GetListedAE | Dubai Government & Public Services Directory
Al Karama Police Station is one of Dubai’s most active and centrally located public safety hubs, serving the densely populated Al Karama and Al Raffa communities in the Bur Dubai district. Whether you are a long-term UAE resident, a new expatriate, or a tourist visiting Dubai, this comprehensive guide covers everything you need to know — from the exact address and contact number to available services, opening hours, how to get there, and what to bring.
What Is Al Karama Police Station?
Al Karama Police Station is a branch of Dubai Police, the official law enforcement authority operating under the Government of Dubai. It serves as a community policing centre for residents, workers, and visitors in the Al Karama, Al Raffa, Al Mankhool, and surrounding Bur Dubai neighbourhoods.
The station provides a wide range of public safety and civil services, including crime reporting, complaint filing, traffic fine payment, passport and visa assistance, and police clearance certificate processing. It functions as both an emergency response unit and a public-facing government service centre, making it one of the most visited police facilities in central Dubai.
As part of Dubai Police’s citywide network of stations, Al Karama Police Station plays a key role in maintaining community safety, enforcing traffic regulations, and supporting the large multinational population that calls this part of the city home.
Al Karama Police Station Location & Address
Official Address: Al Karama Police Station Al Karama, Bur Dubai Dubai, United Arab Emirates
Al Karama is a well-established residential and commercial neighbourhood located in the heart of Bur Dubai, one of Dubai’s oldest urban districts on the western bank of Dubai Creek. The station sits within easy reach of several major landmarks, making it straightforward to find whether you are driving, taking the metro, or arriving by bus.
Nearby Landmarks for Navigation:
- BurJuman Centre – one of Dubai’s oldest shopping malls, a short distance from the station
- Zabeel Park – a major green space and family destination located nearby
- Karama Community Centre – the central community hub of the Al Karama district
- Karama Shopping Complex – a well-known retail strip popular with residents
- Al Mankhool – the adjacent residential zone forming part of the station’s jurisdiction
- Dubai Healthcare City – a key landmark to the northeast of the area
- Al Raffa – the neighbouring district also served by this station
For GPS navigation, search “Al Karama Police Station Dubai” in Google Maps or Apple Maps to get turn-by-turn directions from your current location.
How to Reach Al Karama Police Station Dubai
Getting to Al Karama Police Station is straightforward thanks to Dubai’s well-connected public transport network. Below are directions covering all major modes of transport.
By Metro
The Dubai Metro Red and Green Lines provide convenient access to the Al Karama area. The nearest metro stations are:
- BurJuman Metro Station (Red & Green Lines) – one of the most accessible interchange stations in Dubai, located within walking distance of Al Karama
- Karama Metro Station (Red Line) – situated directly in the Al Karama neighbourhood
From BurJuman Metro Station, exit towards Al Mankhool Road and follow signage towards Al Karama. From Karama Metro Station, the station is reachable on foot within a short walk along the main roads.
The Dubai Metro operates from approximately 05:30 to midnight on weekdays and extends hours on weekends. Using the metro is recommended to avoid parking hassles, especially during peak hours.
By Bus
The Roads and Transport Authority (RTA) operates several bus routes serving the Al Karama and Al Raffa area. Bus stops near Al Karama Police Station are served by routes connecting Bur Dubai Bus Station, Deira, Dubai Mall, and other key areas. Check the RTA website or the S’hail app for live route and timing information.
By Car
Al Karama is easily accessible by car from Sheikh Zayed Road, Al Mankhool Road, and Kuwait Street. Drivers coming from Downtown Dubai or Business Bay should head towards Bur Dubai via Al Mankhool Road. Those coming from Deira can cross via the Al Maktoum Bridge or Al Garhoud Bridge and head south towards Karama.
Parking is available in the vicinity of the station. Street parking and nearby public car parks in the Al Karama area are generally accessible, though spaces fill up quickly during morning hours on weekdays. Arriving before 9:00 AM or after 2:00 PM is advisable for parking convenience.
By Taxi or Ride-Hailing
Taxis are widely available across Dubai and can be booked through the RTA taxi app. Careem and Uber also operate throughout Dubai with reliable service. When booking or directing a driver, use “Al Karama Police Station, Bur Dubai” as your destination or share the Google Maps pin for precise drop-off.
Al Karama Police Station Contact Information
| Contact Type | Details |
|---|---|
| General Enquiries | Contact Dubai Police (official number on dubaipolice.gov.ae) |
| Emergency Number | 999 |
| Dubai Police Unified Number | 901 |
| Tourist Police Helpline | 800 4438 |
| Dubai Police Website | www.dubaipolice.gov.ae |
| Dubai Police Smart App | Available on iOS and Android |
For the most up-to-date direct phone number for Al Karama Police Station, it is recommended to visit the official Dubai Police website at dubaipolice.gov.ae or contact the Dubai Police unified number at 901.
In case of any emergency, dial 999 immediately. This number connects you directly to Dubai Police emergency dispatch and is operational 24 hours a day, 7 days a week.
The Dubai Police Smart App is available for free download on both the Apple App Store and Google Play Store. It allows users to access many services digitally, including reporting non-emergency complaints, paying traffic fines, tracking case status, and more — reducing the need for in-person visits.
Al Karama Police Station Opening Hours & Timings
| Day | Timings |
|---|---|
| Sunday – Thursday | 07:00 AM – 11:00 PM (typical government hours) |
| Friday | Limited hours / check official schedule |
| Saturday | Morning hours available |
| Emergency Services | 24 hours, 7 days a week |
| Public Holidays | Emergency services operational; administrative services may be reduced |
Important Note: Administrative service timings may vary. It is strongly recommended to confirm current opening hours via the official Dubai Police website or by calling 901 before visiting, particularly for specialised services such as passport processing or police clearance certificates.
Best Time to Visit: Weekday mornings between 9:00 AM and 11:00 AM tend to be the busiest. For shorter wait times, consider visiting on Sunday or Monday mornings early, or mid-afternoon on weekdays.
Services Offered at Al Karama Police Station
Al Karama Police Station provides a comprehensive range of public safety and civil services for both UAE residents and visiting tourists. Below is a detailed breakdown of what you can access at this station.
Crime Reporting & Complaint Filing
One of the primary functions of Al Karama Police Station is accepting reports and complaints from members of the public. This includes:
- Reporting theft, fraud, assault, or any criminal incident
- Filing civil complaints between individuals or parties
- Submitting neighbour or noise complaints
- Reporting lost property or documents
- Domestic matter reporting with referral to appropriate departments
How to file a complaint in person:
- Visit the station during operating hours
- Proceed to the reception or service counter
- Explain your issue to the duty officer
- Provide your Emirates ID (residents) or passport (tourists)
- Receive a case reference number for follow-up
Processing times vary depending on the nature of the complaint. Minor reports can be resolved at the counter, while more complex matters may be referred to specialist units within Dubai Police.
Online alternative: Many non-emergency complaints can be filed through the Dubai Police Smart App or the official website, saving time and avoiding the need to visit in person.
Traffic Fine Payment
Al Karama Police Station can assist with traffic fine-related queries. Dubai traffic fines are issued by either Dubai Police or the Roads and Transport Authority (RTA) depending on the violation.
- Dubai Police fines can be paid at the station, via the Dubai Police app, or online at dubaipolice.gov.ae
- RTA fines should be paid through the RTA app, website, or service centres
- Black points queries and fine dispute requests can also be initiated at the station
To pay a fine in person, bring your Emirates ID or passport and your vehicle registration number. Fine payment kiosks may also be available for quick self-service.
Passport & Visa Assistance
Al Karama Police Station handles certain passport and visa-related queries, particularly those involving police involvement such as:
- Travel ban inquiries
- Document verification related to visa applications
- Reporting lost or stolen passports
- Emergency travel documentation support for tourists
For standard visa applications and renewals, residents and visitors should contact the General Directorate of Residency and Foreigners Affairs (GDRFA) Dubai or visit an Amer Centre, which are widely available across the Bur Dubai area near Al Karama.
Documents to bring:
- Original passport and copy
- Emirates ID (if resident)
- Supporting documents relevant to your query
Police Clearance Certificate
A Police Clearance Certificate (PCC) — also known as a Good Conduct Certificate — is an official document issued by Dubai Police confirming that an individual has no criminal record in the UAE. It is commonly required for:
- Employment visa applications abroad
- Residency permit applications in other countries
- Marriage registration in certain jurisdictions
- Background verification processes
How to apply:
- In person at Al Karama Police Station or any Dubai Police service centre
- Online via the Dubai Police Smart App or website
- Via authorised typing centres in the Al Karama area
Processing time: Typically 2–5 working days for standard applications. Express services may be available for an additional fee.
Tourist Police Support
Dubai maintains a dedicated Tourist Police unit to assist visitors from around the world. Services available to tourists through Al Karama Police Station and the Tourist Police division include:
- Reporting theft, scams, or crimes affecting tourists
- Lost passport or travel document assistance
- Emergency legal guidance for visitors
- Language assistance (Arabic and English are standard; other languages available through interpretation services)
- Guidance on local laws and regulations
Tourist Police Helpline: 800 4438 (toll-free within the UAE)
Tourists are encouraged to save this number on their phone upon arriving in Dubai. The Tourist Police operate with particular sensitivity to the needs of international visitors and can provide guidance in multiple languages.
Community Policing & Public Safety Services
Al Karama Police Station is deeply embedded in the local community and offers services that go beyond traditional law enforcement:
- Neighbourhood safety awareness campaigns
- Civil and commercial dispute assistance and referral
- Community outreach and public education programs
- School and workplace safety coordination
- Coordination with building management and HOAs on security matters
Residents of Al Karama, Al Raffa, and Al Mankhool can also report suspicious activity or community safety concerns directly at the station or through the Dubai Police app.
Online & Smart Services via Dubai Police App
Dubai Police is one of the world’s most digitally advanced police forces and offers a comprehensive suite of smart services. Many services available at Al Karama Police Station can also be completed online:
- File complaints and track case status
- Pay and dispute traffic fines
- Apply for police clearance certificates
- Report lost and found items
- Request security and event permits
- Access legal consultation services
- Update personal information on police records
The Dubai Police Smart App is free and available in Arabic and English. Downloading the app is highly recommended for both residents and frequent visitors to Dubai, as it significantly reduces the need for in-person station visits.
What to Bring Before You Visit Al Karama Police Station
Being prepared before your visit will save time and ensure your service request is processed smoothly.
For UAE Residents:
- Original Emirates ID (mandatory for most services)
- Original passport and a copy
- Any supporting documents relevant to your request (vehicle registration, lease agreement, employment letter, etc.)
- Photocopies of all documents (counters may require copies, not just originals)
For Tourists & Visitors:
- Original passport (valid)
- Tourist visa or entry stamp documentation
- Hotel address or local contact information
- Any relevant documents related to your visit purpose
General Advice:
- Dress modestly and appropriately — this is a government facility
- Do not carry prohibited items such as large bags, recording devices without permission, or sharp objects
- Mobile phones may be used in waiting areas but photography inside the station is generally not permitted
- Arrive with patience — peak hours can involve waiting times of 20–40 minutes
Step-by-Step Visitor Walkthrough
Step 1 — Plan Your Visit
Before heading to the station, confirm the exact service you need and gather all required documents. Check the Dubai Police website or call 901 to verify current timings and whether your request can be handled online instead.
Step 2 — Getting There
Choose your transport mode. Metro via BurJuman or Karama stations is the most hassle-free option. If driving, allow extra time for parking during busy periods.
Step 3 — At the Entrance
Upon arrival, you will pass through a standard security check. Cooperate with security personnel and have your ID ready. Inside, proceed to the information desk or service reception to be directed to the appropriate counter.
Step 4 — At the Service Counter
Explain your requirement clearly to the duty officer. English is widely spoken and understood at Dubai Police stations. If needed, request an interpreter or ask for assistance in your preferred language. You will be asked to present your documents, after which a queue number or reference will be assigned.
Step 5 — Completing Your Service
Upon completion, you will receive either a case number, receipt, certificate, or follow-up instructions depending on the service. Keep this reference safe for any future tracking or correspondence. For online complaints and applications, you can track status directly via the Dubai Police app.
Tips for Tourists Visiting Al Karama Police Station Dubai
- Save emergency numbers before you land: 999 (emergency), 901 (Dubai Police), 800 4438 (Tourist Police)
- Download the Dubai Police Smart App before your trip — it provides English-language access to most services
- Carry your passport at all times in Dubai, as it is your primary form of identification as a visitor
- Respect local customs and dress codes inside government buildings — dress modestly
- Do not panic if you are a crime victim — Dubai Police are highly professional and accustomed to assisting international visitors
- Keep your hotel’s address and local emergency contact easily accessible to share with officers if needed
- Language is not a barrier — Al Karama Police Station, like most Dubai Police facilities, has English-speaking staff and access to interpretation services
Tips for UAE Residents
- Register on the Dubai Police Smart App to access services 24/7 without visiting in person
- Pay traffic fines promptly to avoid black points accumulation and vehicle impoundment risk
- Keep your Emirates ID renewed — an expired ID can delay service at any government facility
- Book appointments in advance for specialised services like police clearance certificates to avoid long waiting times
- Know your jurisdiction — Al Karama Police Station covers Al Karama, Al Raffa, and Al Mankhool; matters in other areas may need to be redirected
Nearby Places & Useful Information
Nearest Hospitals
- Rashid Hospital – Major government hospital in Bur Dubai, one of Dubai’s primary trauma centres
- Dubai Hospital – Located in Deira, accessible via Al Maktoum Bridge
- Aster Clinic Al Karama – Private clinic within the Al Karama neighbourhood
- Mediclinic Welcare Hospital – Private hospital in Garhoud area
Nearest Hotels
- Arabian Courtyard Hotel & Spa – Located in Bur Dubai near Al Fahidi
- Ibis Styles Dubai Jumeira – Budget-friendly option near the area
- Four Points by Sheraton Sheikh Zayed Road – Mid-range hotel within driving distance
- Riviera Hotel Bur Dubai – Classic Bur Dubai accommodation option
Nearby Government Service Centres
- Amer Centres (multiple locations in Al Karama and Bur Dubai) – For visa, passport, and residency services
- RTA Customer Happiness Centre, Bur Dubai – For driving licences, vehicle registration, and transport fines
- Dubai Courts, Bur Dubai – For legal filings and judicial matters
- GDRFA Dubai (Immigration HQ) – For residency and visa processing
Food & Rest Spots Nearby
Al Karama is one of Dubai’s most vibrant dining neighbourhoods, known for affordable and diverse food options:
- Karama Restaurant Street – A popular strip with South Asian, Middle Eastern, and international cuisine
- Ravi Restaurant – An iconic Pakistani dining institution beloved by Dubai residents for decades
- Various cafeterias and juice shops throughout Al Karama offering quick, affordable meals
- BurJuman Mall Food Court – A short distance away with multiple dining chains
Quick Reference Summary
| Detail | Information |
|---|---|
| Station Name | Al Karama Police Station |
| Location | Al Karama, Bur Dubai, Dubai, UAE |
| Emergency Number | 999 |
| Dubai Police Unified Number | 901 |
| Tourist Police Helpline | 800 4438 |
| Nearest Metro | Karama Metro Station / BurJuman Metro Station |
| Operating Hours | Sun–Thu: 07:00 AM – 11:00 PM (verify official) |
| Emergency Services | 24 Hours / 7 Days |
| Key Services | Complaints, Fines, Clearance, Passport, Tourist Support |
| Official Website | www.dubaipolice.gov.ae |
| Smart App | Dubai Police App (iOS & Android) |
Frequently Asked Questions About Al Karama Police Station Dubai
What is Al Karama Police Station and where is it located? Al Karama Police Station is a Dubai Police branch located in the Al Karama neighbourhood of Bur Dubai, Dubai, UAE. It serves residents, workers, and tourists in Al Karama, Al Raffa, Al Mankhool, and surrounding areas, providing law enforcement and public civil services.
What is the contact number for Al Karama Police Station Dubai? For general enquiries, contact Dubai Police on their unified number 901. For emergencies, dial 999. For tourist assistance, call the Tourist Police helpline at 800 4438. The direct station number can be confirmed at dubaipolice.gov.ae.
What is the emergency number for Dubai Police? The Dubai Police emergency number is 999, operational 24 hours a day, 7 days a week across all of Dubai including the Al Karama area.
Is Al Karama Police Station open 24 hours? Emergency services at Al Karama Police Station are available 24 hours a day. Administrative and civil services operate during official government hours, typically Sunday to Thursday from 07:00 AM to 11:00 PM. It is advisable to verify current timings via the Dubai Police website or by calling 901.
Is Al Karama Police Station open on Fridays and weekends? Limited services may be available on Fridays and Saturdays. Emergency services are always operational. For non-emergency services on weekends, confirm availability by calling 901 or checking the Dubai Police app before visiting.
What are the nearest metro stations to Al Karama Police Station? The nearest metro stations are Karama Metro Station on the Red Line and BurJuman Metro Station, which serves both the Red and Green Lines. Both stations are within walking or short taxi distance of the station.
Is there parking at Al Karama Police Station Dubai? Parking is available in the surrounding Al Karama area. Street parking and public car parks near Karama Shopping Complex and surrounding roads provide options for drivers. Arriving early on weekdays (before 9:00 AM) or mid-afternoon is recommended to find parking more easily.
How far is Al Karama Police Station from Dubai Mall? Al Karama Police Station is approximately 5–7 kilometres from The Dubai Mall in Downtown Dubai. By car, the journey typically takes 10–20 minutes depending on traffic. By metro, take the Red Line from BurJuman or Karama Station towards Burj Khalifa/Dubai Mall Station.
What services are offered at Al Karama Police Station? Services include crime reporting and complaint filing, traffic fine payment, passport and visa assistance, police clearance certificate applications, tourist police support, community policing services, and access to Dubai Police’s full range of smart services via their app and website.
Can I pay traffic fines at Al Karama Police Station? Yes, traffic fine queries and payments can be handled at Al Karama Police Station. Alternatively, Dubai Police fines can be paid online via the Dubai Police Smart App or website at dubaipolice.gov.ae. RTA-issued fines should be settled via the RTA app or service centres.
How do I get a Police Clearance Certificate in Dubai? You can apply for a Police Clearance Certificate (Good Conduct Certificate) at Al Karama Police Station, through the Dubai Police Smart App, or online via dubaipolice.gov.ae. Bring your original Emirates ID or passport and allow 2–5 working days for processing.
Does Al Karama Police Station offer passport services? The station can assist with passport-related matters involving police procedures, such as travel ban inquiries or lost/stolen passport reports. For standard passport renewals, contact your home country’s consulate or embassy in Dubai. For residency and visa-related services, visit an Amer Centre or the GDRFA Dubai.
Do I need an appointment to visit Al Karama Police Station? Walk-ins are generally accepted for emergency and general enquiries. For specialised services such as police clearance certificate applications or specific administrative matters, booking an appointment via the Dubai Police Smart App or website is recommended to avoid long waiting times.
What documents do I need to bring to Al Karama Police Station? UAE residents should bring their Emirates ID and passport with relevant supporting documents. Tourists should carry their passport, visa documentation, and hotel address. Document requirements vary by service — check the Dubai Police website for service-specific requirements.
Can tourists visit Al Karama Police Station? Yes. Al Karama Police Station welcomes and assists tourists and international visitors. English is spoken by staff. The Tourist Police helpline (800 4438) is also available specifically for visitor assistance. Tourists should carry their passport at all times in Dubai.
Is there English-language support at Al Karama Police Station? Yes. English is widely spoken at Dubai Police facilities, including Al Karama Police Station. Dubai is a highly international city and police staff are experienced in assisting non-Arabic speakers.
Can I report a crime online instead of visiting the station? Yes. Non-emergency crimes and complaints can be reported online through the Dubai Police Smart App or at dubaipolice.gov.ae. Online reporting is available 24/7 and is recommended for non-urgent matters to save time.
What tourist police support is available in Dubai? Dubai’s Tourist Police provides dedicated assistance to international visitors including help with crime reporting, lost documents, legal guidance, and multi-language support. The Tourist Police helpline is 800 4438, toll-free within the UAE.
What is the Dubai Police unified number? The Dubai Police unified contact number is 901, available for general enquiries, service information, and non-emergency assistance.
Conclusion & Final Visitor Tips
Al Karama Police Station is a key public service facility in the heart of Dubai, serving one of the city’s most diverse and populated communities. Whether you need to report a crime, pay a traffic fine, obtain a police clearance certificate, or simply need guidance as a tourist in Dubai, the station is equipped and staffed to assist you efficiently.
Before your visit, consider checking the Dubai Police Smart App — many services that once required a physical visit can now be completed digitally within minutes, saving you valuable time.
Key contacts to save before visiting Dubai:
- 🚨 Emergency: 999
- 📞 Dubai Police Unified: 901
- 🌍 Tourist Police: 800 4438
- 🌐 Website: www.dubaipolice.gov.ae
- 📱 App: Dubai Police Smart App (iOS & Android)
Listed on GetListedAE – Dubai’s Trusted Business & Government Services Directory. For more Dubai public services, government offices, and local business listings, explore GetListedAE.com.
Related Listings on GetListedAE:
- Dubai Police Headquarters – Al Quoz
- Al Raffa Police Station Dubai
- Bur Dubai Police Services
- Dubai Traffic Fine Payment Centres
- Amer Centre Al Karama – Visa & Residency Services
- GDRFA Dubai – Immigration & Residency
- RTA Customer Happiness Centre Bur Dubai
Word Count: ~3,800 words | SEO-optimised for GetListedAE.com | All information subject to change – verify via official Dubai Police channels before visiting.
